The Haunt - Covid-19 Preparedness
The Haunt is committed to the health and safety or our guests, employees, and the creatures in our care. We have worked diligently with state and local health officials, outside consultants and attraction industry leaders to enhance our already strict health, safety and cleanliness standards. These protocols and guidelines will be modified based on evolving industry standards and methodologies, public health and governmental directives, and advancing scientific knowledge on the transmissibility of COVID-19.
OVERALL ATTRACTION ENHANCEMENTS TO ENSURE EMPLOYEE & GUEST SAFETY
EMPLOYEE & GUEST TEMPERATURE SCREENING
When guests and employees arrive on-property, they must undergo and pass temperature screening using the CDC temperature recommendation of 100.4 degrees Fahrenheit.
CLEANING & SANITATION
To protect the health and safety of our guests an employees, we will significantly increase both the frequency of cleaning for all key areas of The Haunt (including employee spaces) and the number of hand sanitization stations across each attraction, especially in high-contact areas.
FACE COVERINGS
Face coverings will be required for guests in all areas of The Haunt.
PHYSICAL DISTANCING
To promote proper physical distancing throughout the attraction, we installed signage and markings throughout our guest areas (including on the ground) to identify appropriate, eight-foot physical distancing. Check in & Waiting areas will also be modified to maintain physical distancing. We also are using only contactless payments online through our website www.the-haunt.com and plexi-glass is installed in high traffic or close-contact areas to maintain a physical barrier.
WORK & SICK POLICIES
We will require our employees to stay home if they are feeling sick. We will also require our employees to follow the most current CDC guidance for self-isolation and symptom-free periods before returning to work.
COVID-19 TRAINING
Our employees will receive COVID-19 specific training to cover all new enhanced park operating procedures. The training will include the most current guidance from the CDC and other health advisors.
SPECIFIC ENHANCEMENTS TO KEY OPERATIONAL AREAS
CHECK-IN & VIRTUAL QUEUE
Enhanced cleaning protocols will be implemented at arrival areas and for high-contact surfaces. Spacing will also be increased for our touch-less Metal Detectors and Temperature Station to enabling appropriate physical distancing. No Long lines at The Haunt this year, all queue lines are done through our Virtual Queue line system HauntQue.com. Customers can wait in the safety of their cars or visit a local restaurant or bar until their turn to enter is announced thru our text message system.
RETAIL SHOPS
In our retail shops and queues, we will have markings for physical distancing and signage directing guests to defined entrances and exits. To minimize contact of items at checkout, bagging and wrapping materials will be given to customers.
ACTOR SCARE INTERACTIONS
Depending on the ability to promote physical distancing for guests and employees, certain components of The Haunt, such as those involving guest interactions and photo opportunities will be modified or removed.
PUBLIC SPACES
Across the attraction and especially in high-contact areas, enhanced cleaning protocols will be implemented. This includes an increased number of hand sanitizer stations, areas with single-direction guest flow, modified group size in themes to maintain physical distancing and cleaning according to enhanced protocols. Port-a-poties lines will also be modified to maintain physical distancing and extra cleaning schedules added.
EMPLOYEE FACILITIES
We have added signage regarding health and safety, increased hand sanitizer stations and increased the frequency of cleaning in employee areas. The same enhanced safety standards for guest areas will be applied in employee private areas as well.
CLEANING & SANITATION
To protect the health and safety of our guests an employees, we will significantly increase both the frequency of cleaning for all key areas of The Haunt (including employee spaces) and the number of hand sanitization stations across each attraction, especially in high-contact areas.
INSTRUCTIONS FOR YOUR VISIT
We are excited to continue to provide our guests with fun, entertaining and memorable experiences, while addressing important health and safety needs during this time. The HAUNT Haunted Attraction will limit the amount of groups that will be allowed to visit our attraction this year, in order for groups to maintain proper social distancing. Below are the instructions to visit The Haunt 2020.
BEFORE YOU LEAVE HOME
- Figure out how many people will be in your group (up to 8 per group) remember groups of 6 - 8 will get $5 off per ticket at check out, tickets must be bought at same time to get discount.
- Pick one person in your group that will register your group into the Queue line, Only one person per group will need to reserve the groups spot in line. (DO NOT HAVE MORE THEN ONE PERSON IN YOUR GROUP RESERVE A SPOT IN LINE) You can pre-book for a certain time and day before event day or join the virtual queue line if you're coming the same day. You will receive a conformation text after your group is registered.
- A.The person registering the group will go to www.the-haunt and click “Register Group & Buy Tickets” follow instructions to register the time and day you are visiting the Haunt then continue on to purchase tickets.
B. If you are just buying tickets (SOMEONE ELSE IS REGISTERING YOUR GROUP) you will go to www.the-haunt and click “Buy Tickets Only” follow instructions to purchase tickets. - Your ticket will be sent to you thru email or can be printed at the time of purchase, if you do not receive your Ticket do not worry, you can go back to the site and click on find my ticket and follow instructions. Or simply Show up at the Haunt and we call pull up your ticket by last name, (please make sure you did get a confirmation of purchase).
THE DAY OF YOUR VISIT
- The day of the event you will receive a text message that you will need to respond to. This will be a quick Pre-entry heath assessment questioner. You will only have to answer once for your entire group.
- You are allowed to bring the following: Your Mobile Phone, A Face Covering For Each Guest (we will have Haunt ones for sale). Please Do Not bring Bags (including purses), Bottles, any liquids, Weapons of any kind and any tobacco or smoking devices.
- Sanitize your hands as you enter the attraction, please make sure you wash your hands before coming
- Avoid touching anything in the attraction, including props, set displays and actors
- Wear your face covering at all times (no masks allowed that do not protect your nose and face).
- Follow posted guidelines and instructions from staff. Your safety is our top priority.
- Maintain social distance of at least 6ft between each group as you are in line, once in the attraction no stopping or running.
WHAT ARE THE SYMPTOMS OF COVID-19?
COVID-19 affects different people in different ways. Infected people have had a wide range of symptoms reported – from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:
• Fever or chills with Cough
• Shortness of breath or difficulty breathing
• Fatigue
• Muscle or body aches
• Headache
• New loss of taste or smell
• Sore throat
• Congestion or runny nose
• Nausea or vomiting
• Diarrhea
• Look for emergency warning signs for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately:
• Trouble breathing
• Persistent pain or pressure in the chest
• New confusion
• Inability to wake or stay awake
• Bluish lips or face
Call your medical provider for any other symptoms that are severe or concerning to you.
COVID-19 SELF ASSESSMENT
This resource can help you decide what kind of medical care you might need for COVID-19